Over the last decade workforce planning has become increasingly important for organisations mainly due to the increased complexity of change within business. In today's business it is extremely challenging to predict more than 6 months ahead but at the same time also much more important.
Getting your workforce planning right delivers significant improvements and competitive advantages:
- value improvement and cost reduction – through right sizing the workforce
- assurance that business strategy can be delivered
- better productivity – through workforce alignment to operating model
- competitive advantage through a more skilled and innovative workforce
- higher quality and timeliness of customer delivery
- greater staff engagement and retention and lower levels of stress.
The 5 steps for successful workforce planning:
Step 1: Set Strategic Direction
The strategic direction is linking the workforce planning process with the strategic plan, annual performance/business plan, and work activities required to carry out the goals and objectives of the
strategic plan (long term) and performance plan (short term).
Step 2: Analyze Workforce, Identify Skill Gaps, and Conduct Workforce Analysis
- Identify what the current workforce resources are and how they will evolve over time through turnover, etc.
- Developing specifications for the kinds, numbers, and location of workers and managers needed to accomplish the agency’s strategic requirements
- Identifying what gaps exist between the current and projected workforce needs.
Step 3: Develop Action Plan
The action plan summarizes the strategies to close gaps, plans to implement the strategies, and measures for assessing strategic progress. These strategies could include such things as recruiting, training/retraining, restructuring organizations, contracting out, succession planning, technological enhancements, etc.
Step 4: Implement Action Plan
The action plan ensures that human and fiscal resources are in place, roles are understood, and the necessary communication, marketing, and coordination is occurring to execute the plan and achieve the strategic objectives.
Step 5: Monitor, Evaluate, and Revise.
The last step involves monitoring progress against milestones, assessing for continuous improvement purposes, and adjusting the plan to make course corrections and to address new workforce issues.
Workforce planning allows your organisation to consider future pressures and plan effective solutions for people development; financial and change management. Our workforce planning services help our clients meet these challenges by addressing the processes, programs and technologies designed to develop, deploy and connect their people to business priorities.
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"Since 2009, we have engaged with LTS at least once a year with follow-up studies related to workforce modelling. As a long-term client of LTS, we have developed a close working relationship and have always been impressed with their ability to understand our business and deliver valuable and professional results"
Frank Bravenboer
Pep Stores
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